Approvals
This covers only Moveworks Classic
For Moveworks Copilot experiences, refer to "Moveworks Copilot - Feature Overview" page.
Overview
Moveworks Approvals allows your users to manage their approvals — natively in-chat — via natural language. There are several types of approval implementations that Moveworks supports:
- ServiceNow Approvals: ServiceNow Approvals integrates into 4 ticket types - RITM, REQ, INC, and GRC.
- Software Approvals: Moveworks managed approvals that can be configured by customers within Moveworks Setup.
- Group Approvals: Moveworks managed approvals that can be configured by customers within Moveworks Setup.
- Approvals via Creator Studio: Add more Approval systems, such as Concur, Workday, Ariba etc, via Creator Studio.
Mapping Approval Types & Approval Design Patterns
Approval Type | How Approval Design Patterns Are Created |
---|---|
ServiceNow Approvals | native via Moveworks Setup |
Access Group & Software Approvals | native via Moveworks Setup |
Additional Approval Systems via Creator Studio | configured via Creator Studio |
Updated 3 months ago