The bot will directly perform actions in Jive to query and ingest knowledge base articles.
The Moveworks service interacts with your Jive platform so that the bot can:
- Create an offline index of knowledge articles using the Jive REST API to help serve the end user's needs
To perform the actions listed above, Moveworks needs a service account in the production Jive instance. The account must be created as a non-federate service account with Manage Community permissions and be able to authenticate with the Jive API using basic auth.
Updated 5 months ago