Monitor Config Change Audit Logs

Overview

Change Audit Logs functionality within Moveworks Setup allows Admin to get a real-time view of config changes done within their org's instance.

Change Audit Logs offers

  1. Greater governance: Get a real-time view into all the configuration changes done inside your organization. Understand which modules the config changes were made for - alongside change log details.*
  2. Accountability: Audit Logs record not only the changes made by your organization's admins but also the modifications done by the Internal Moveworks team, ensuring full transparency.
  3. User tracking with timestamps: Understand who made each change and when, providing accountability and facilitating better communication and coordination within your team.

Note: *Change log details for Wizard flows currently not supported but is on our roadmap. This means for configurations that are powered via a wizard like connectors, knowledge ingestion, etc., log comments details would be NULL. However, Admins can still see the module where the config change was done.

How to access Audit Logs?

  1. Log in to Moveworks Setup
  2. Navigate to "Change Audit Logs" under "Command Center" section in the left navigation

Audit Logs column details

  1. Audit ID: Unique ID corresponding to the config change
  2. Initiated By: Email of the user who made the config change
  3. Time: Time at which config change was made
  4. Config Changed: This points to the specific Module where the config change was made
  5. Config Version Changed: This refers to the number of times the config change was made and saved. If a new config is created, config version changed will be equal to 1. Any subsequent change and submit will result in config version changed value to increase by +1.
  6. Change Log Details: This refers to the comments put up by the user who made the config change.
  7. Refresh (action button): Audit logs can be refreshed by clicking on this button.

Additionally, Admins can filter by date and users for narrowing down or auditing specific config changes.

FAQs

  1. How long are Audit Logs in MW Setup retained for?
  • Effective 12th Sep' 2024, audit logs will be retained for 60 days in setup. Note: This change is effective 12th Sep onwards only and will not show backfilled historical 60 day logs.
  • The audit logs are retained for 14 days currently in setup so the changes made will be visible in logs for 2 weeks
  1. What does Null refer to in the audit log details column?
  • This means user didn't fill the change log details while saving the config. This could also be NULL for cases, where a config change was done for a wizard based flow like connectors, ingesting knowledge ingestion, etc.