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This capability is currently only available for Classic Plugins

Plugins build in the Paths, Queries, & Events Workspace can be moved from a sandbox instance to a production instance.

How it works

1. Select any plugin in one of the classic workspaces and export it

   

2. You will be given an Import Key which can be used to load the plugin into a different environment.

   

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   Import keys are valid for 24 hours.

   Once they expire you will need to regenerate them.

3. Navigate to the instance you want to promote the plugin to and choose Import.

   

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   Tip: You don't need to pick a matching workspace to import

   For example, if you export a plugin from our Queries workspace, you can click import on the Paths workspace and it will redirect you.

4. Provide your import key.

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   Do not provide import keys from other companies.

   This feature is build ONLY to move plugins from other Moveworks instances that belong to you. If you attempt to import a plugin that belongs to another customer or partner, the import will fail as a security protection.

5. Fix any broken references. Some resources (like articles, forms, or connectors) may not exist in your target instance. You will need to relink these.

   

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   Broken references to custom attributes will not be flagged.

   We currently do not indicate if an HTTP action uses custom attributes that are not available.

   For example, if your sandbox has user.custom_data.team, but your production environment does not, you will need to catch this error yourself.

6. Publish! Congrats – you've successfully promoted a plugin between instances.

FAQ

Can you import across data centers?

No. For example, if you have a sandbox instance in a US West instance, but you want to move it to an EU instance, this is not allowed for security reasons.

What happens if you import a plugin into the same environment?

It will work, but it will duplicate the plugin. It does not matter which instance your import key was generated from. If you need to apply an update to an existing plugin, you will need to delete the existing plugin and redeploy it.

Can you export a draft plugin?

No. The plugin MUST be published to be exported.