What is user identity and ingestion?

Before configuring user User Identity, review Moveworks User Identity Overview.

What can you do with the User Identity module?

With the User Identity module you will be able to:

Configure the Moveworks Import process: which systems are used, which attributes are used to build the final Moveworks profile etc.
View user profiles, validate that the user import process is working correctly and troubleshoot user-level issues.
Enable bot access, and modify the access rule that determines the set of users that have access to Moveworks.

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A note on Join Key
The join key is an extremely sensitive configuration, therefore it is not editable in Moveworks Setup.

Make sure that Moveworks is up and running for your organization. This means you have purchased the requisite SKUs, and our Implementation team has configured your tenant, so you are able to log into Moveworks Setup.
Make sure that the connectors are up and running. Connectors are basic building blocks that allow us to communicate with your systems. Learn more about connectors, see the Connectors guide.

Ingest your user attributes from various IDAM, ITSM and other systems. See the Ingest Users guide learn more.

Overview of the users that have been ingested into Moveworks platform. See the Ingested Users guide to learn more.

Advanced controls and features for user identity and ingestion. See the Moveworks Setup - Identity Advanced Settings guide to learn more.