Assistants, Agents, & Plugins
Assistants & AI Agents
In Moveworks, you work with AI agents through your AI Assistant. You add capabilities to your AI Assistant through plugins. This results in two types of AI agents:
- Conversational AI Agents
- Users "chat" with them through the AI assistant.
- The intelligence is powered by our Agentic Reasoning Engine
- They have access to one or more plugins with conversational triggers. These are the "tools" that allow them to automate work.
- Ambient AI Agents
- They run in the background, but can reach out to users via the AI Assistant when human input is needed.
- The intelligence is powered by LLM actions.
- Each plugin with a system trigger fully controls its own execution logic & is its own Ambient AI agent.
Plugins
Agent Studio is where you build those Plugins. Plugins are made up of a Trigger and some Execution Logic
- If your plugin uses a Conversational Trigger, it gets compiled to a "tool" – which gives your Conversational AI Agents more advanced capabilities. The Agentic Reasoning Engine decides when to call it & how it works with other conversational plugins.
- If your plugin uses a System Trigger, it gets compiled to an Ambient AI Agent, which runs in the background without human intervention.
Updated about 2 hours ago