Launch Audience

When launching your plugin, you can choose from 4 audience types:

1. Launch to all users - make sure that you check the box, otherwise it will be launched to no one.

   

2. Launch to selected emails - List of user emails as they appear in your Moveworks user roster. This comparison is case insensitive. If an email included, they will have access. Great for testing / launching to yourself.

3. Block selected emails - List of user emails to exclude from this plugin. Great for blocking specific VIPs.

4. Launch to users matching the rule - Use DSL to restrict entire departments / groups of employees based on user attributes. You have access to all user attributes under user.

   DSL

   # All Johns who are not Software Engineers
   (user.first_name == "John") AND (user.role != "Software Engineer")
   
   # All Marketing, Sales, & Customer Success
   user.department IN ["Marketing", "Sales", "Customer Success"]
   
   # All FTEs and US-based contractors in the Technology department
   ( 
     user.custom_data.is_fte OR
   	(  
   		user.custom_data.type == "CONTINGENT" AND  
   		user.custom_data.country_code == "US" AND  
   		user.department == "Technology"  
   	)  
   )
   

Data Settings

Analytics

When you build & test new plugins, you don't want those plugins to affect your production analytics. Until you check this box, your plugin won't affect production analytics.

This primarily affects classic plugins, and if unchecked, those analytics will not appear on the Creator Studio Analytics dashboard.

Plugins built with the Agentic Automation Engine will appear in Copilot Insights.

Data Redaction Policy

Set the log redaction policy for your plugin. See our log redaction documentation for details.

Launch Configuration Troubleshooting

Error Code: 13120

❗️

There are validation errors in the email allow list. Please ensure all emails are formatted properly and there are no duplicates.

There are two primary reasons why you may have gotten this error. You'll need to check each email to validate.

• For small email lists (< 20) you can ctrl + f or cmd + f and copy & paste each email into the search bar.
• For larger lists (> 20), you can dump your emails into Google Sheets or Excel and remove duplicates.

Duplicate Emails

We recommend checking & removing duplicate emails.

Invalid Email Format

We recommend looking for malformed email addresses:

• Doesn’t have an @domain (e.g. @moveworks.ai )
• Has an @domain that is different than what your org uses (e.g. @moveworks.com instead of @moveworks.ai)

Configuration saves, but Plugin does not trigger

Make sure your identity configuration matches your configured values. Data is case sensitive.