Once properly set up, EXI can be integrated with multiple ITSM systems. See below or the Ticketing Systems & ITSMs Access page for links the access requirement guides for the ITSM systems Moveworks supports.

Ticketing Systems & ITSMs Access

• BMC Remedy Access Requirements
• Cherwell Access Requirements
• Freshdesk Access Requirements
• Freshservice Access Requirements
• Ivanti Service Manager Access Requirements
• Ivanti Neurons ITSM Access Requirement
• Jira Service Desk Permission (Cloud) Access Requirements
• Jira Service Desk Permission (On-Prem) Access Requirements
• Jira Cloud Identity Application Access Requirements
• ManageEngine (Cloud) Access Requirements
• ManageEngine (On-Prem) Access Requirements
• Salesforce Access Requirements
• ServiceNow Access Requirements
  • ServiceNow Access Requirements for EXI
• ServiceNow for HR Access Requirements
• Solarwinds Samange Access Requirements
• Sysaid Access Requirements
• Zendesk Access Requirements