Content Integration - Slack
Future Product
This is a future product capability not yet in production
Slack is a communication platform that helps teams collaborate and stay organized by streamlining conversations, file sharing, and integrations with other tools.
Overview
On average, Slack users are searching over 5 times per day using Slack’s native search bar*, trying to dig up past conversation and get answers to their questions.
Moveworks’ Agentic enterprise search capabilities now integrates with Slack, accelerating workflows for all employees by leveraging content from the following Slack objects:
- Messages and Conversations
- Slack channel names
- Files in Slack
Benefits of searching Slack with Moveworks
Moveworks offers superior Slack search capabilities that will accelerate workflows for all your employees, across support, product, sales, engineering, marketing, and more.
| Search Slack, with Slack | Search Slack, with Moveworks | Benefits | |
|---|---|---|---|
| Keyword matching | ✔️ | ✔️ | Standard keyword-search experience |
| Single interface, Enterprise Search experience | ✔️ | Get answers from other enterprise content sources, alongside Slack, all from a single Moveworks search experience | |
| Keyword fuzzy matching | ✔️ | Flexibility for keyword misspellings | |
| Entity understanding | ✔️ | Search using entity names and acronyms internal to your company | |
| Semantic search | ✔️ | Support searching using natural language and semantically similar terms, rather than basic keyword search | |
| Agentic Query Planning to optimize for retrieval and context | ✔️ | Supports complex queries that require breaking down into simpler parts | |
| Narrow down search results with filters implicitly in your query | ✔️ | No need for search modifiers, like :in and :from | |
| LLM-generated summary answers | ✔️ | LLM-generated summaries deliver instant answers or detailed explanations |
In contrast with Slack’s native keyword search, Moveworks offers superior capabilities than Slack’s native search in several ways:
- Included alongside context from other integrations: The complete context about your question is often spread across a breadth of enterprise systems. The ocean of content within Slack is now available alongside other content, such as your team’s documentation, and available directly via the single Moveworks Enterprise Search interface.
- Beyond keyword matching, and into semantic search: Slack’s native search is constrained to exact-matching on keywords. ****Using the powers of cutting-edge LLMs, Moveworks leverages a host of search optimizations, including auto-correct, fuzzy-matching, vector embeddings, and more.
- Agentic query planning: Moveworks agentic query planning capabilities is able to break down complicated queries into smaller sub-queries, to retrieve the relevant information. The query planning is optimized for each integration, so that relevant Slack messages are ranked with just as high quality as documentation in Google Drive. This agentic query planning will continue to evolve in the future, as Moveworks search will increasingly be able to reason over where, and what, the right information truly is.
- With Moveworks, narrow down your search results with natural language: Forget Slack search modifiers. Query for relevant Slack content directly with natural language
- Summarization and Citations: LLM-generated summaries deliver instant answers or detailed explanations without navigating through extensive Slack threads.
Architecture
Authentication
Integration Scope
End user experience
Updated about 1 month ago