Content Integrations Overview
Overview
A table of the content connectors that power the search capability of Moveworks Copilot.
FAQ
What are the different Content Types?
- Permissioned content ensures that employees only see the content authorized to them within the Copilot search experience.
- Public content will be shown to all employees within the Copilot search experience.
- Personal content is from private repositories, e.g. personal direct messages, personal calendar, etc, and is only accessible through user-granted authentication within the Copilot search experience.
What are the limits?
- Limits are applied within indexed search, which constrains the # of content items that can be searched.
- However, the limit is unlimited for live API search, which means the limit is set by the system's retrieval setup, e.g. Notion Search API.
What are the various implementation approaches?
- Indexed: Refers to mirroring content and permissions to build an index for search.
- Live API: Refers to using the connectors own search api to retrieve content via user impersonated search.
What does Availability mean?
- Generally Available: Available now within the Moveworks Copilot experience.
- Limited Preview: Available if participating in the Limited Preview program (terms and conditions may apply). Please reach out to your Customer Success team for details.
- Roadmap: Planned for the upcoming release but exact release quarter is to be determined. To learn more, join the Community to ask questions.
What if the content connector is not listed?
If the content connector is not listed, then Moveworks does not have a native content connector. There are two ways forward:
- To submit a request for a native connector, we recommend to submit the request the Ideas Portal.
- If you have developers who can build the integration, we recommend to implement the Moveworks Gateway .
Table of Supported Content Connectors
Connector | Content Type | Implementation | Limits | Availability? |
---|---|---|---|---|
Axero | Public HTML content (wikis & articles) | Indexed | 20K | Generally Available |
Brainstorm Quickhelp | Public HTML content (articles) | Indexed | 20K | Generally Available |
Backstage | Public HTML content (articles) | Indexed | 20K | Generally Available |
Box | Permissioned Files (DOC, PPT, & PDF) | Indexed | 50K | Generally Available |
BMC Remedy | Public HTML content (articles) | Indexed | 20K | Generally Available |
Brightspot | Public HTML content (articles) | Indexed | 20K | Generally Available |
Cherwell | Public HTML content (articles) | Indexed | 20K | Generally Available |
ComAround | Public HTML content (articles) | Indexed | 20K | Generally Available |
Confluence Cloud | Public HTML content (Pages & Blog Posts) | Indexed | 20K | Generally Available Permissioned content: Limited Preview 1M limit: Roadmap |
Confluence Cloud | Personal Pages, Blog Posts, & Files | Live API With User Auth | unlimited | Roadmap |
Confluence Cloud | Permissioned Files (DOC, PPT, & PDF) | Indexed | 1M | Roadmap |
Confluence Data Center | Public HTML content (Pages & Blog Posts) | Indexed Requires installation of Moveworks App in Atlassian Marketplace | 20K | Generally Available Permissioned content: Limited Preview |
Confluence Data Center | Permissioned Files (DOC, PPT, & PDF) | Indexed | 50K | Roadmap |
Contentful | Public HTML content (articles) | Indexed | 20K | Generally Available |
Dovetail | Public HTML content (articles) | Indexed | 20K | Generally Available |
Dropbox | Public HTML content (paper) | Indexed | 20K | Generally Available |
Dropbox | Permissioned Files (DOC, PPT, & PDF) | Indexed | 50K | Roadmap |
Freshservice | Public HTML content (articles) | Indexed | 20K | Generally Available |
FreshDesk | Public HTML content (articles) | Indexed | 20K | Generally Available |
GitHub | Public HTML content (.MD & .MDX) | Indexed | 20K | Generally Available |
GitHub | Permissioned HTML content (pull requests, .MD & .MDX) | Live API With User Auth | unlimited | Roadmap |
Google Drive | Permissioned Files (DOC, PPT, & PDF) within Shared Drive | Indexed | 50K | Generally Available 1M limit: Roadmap |
Google Drive | Permissioned Files (all types) within My Drive | Live API With User Auth | unlimited | Roadmap |
Google Calendar | Personal calendar events | Live API With User Auth | unlimited | Roadmap |
Guru | Public HTML content (cards) | Indexed | 20K | Generally Available |
Haystack | Public HTML content (articles) | Indexed Requires Content Gateway | 20K | Generally Available |
Igloo | Public HTML content (wikis) | Indexed | 20K | Generally Available |
Interact | Public HTML content (link and articles) | Indexed | 20K | Generally Available |
Ivanti Service Desk (Neurons & Heat) | Public HTML content (articles) | Indexed | 20K | Generally Available |
Jira | Permissioned projects, issues, comments, dashboards, and filters | Live API With User Auth | unlimited | Roadmap |
Jive | Public HTML content (articles) | Indexed | 20K | Generally Available |
LumApps | Public HTML content (articles & widgets) | Indexed | 20K | Generally Available |
ManageEngine | Public HTML content (articles) | Indexed | 20K | Generally Available |
Microsoft OneDrive | Personal files [all types] | Live API With User Auth | unlimited | Roadmap |
Microsoft Outlook | Personal calendar events | Live API With User Auth | unlimited | Roadmap |
Notion | Public HTML content (pages & databases[pages only] ) | Indexed | 20K | Generally Available |
Notion | Personal pages & content | Live API With User Auth | unlimited | Roadmap |
Oracle Business | Public Files (DOC, PPT, & PDF) | Indexed | 50K | Generally Available |
Promapp | Public HTML content (articles) | Indexed | 20K | Generally Available |
Quip | Public HTML content (articles) | Indexed | 20K | Generally Available |
RightAnswers | Public HTML content (articles) | Indexed | 20K | Generally Available |
Salesforce Service Cloud | Permissioned HTML content (Articles) | Indexed Requires installation of script | 20K | Generally Available |
Salesforce Service Cloud | Permissioned Objects (Opportunities, Accounts, Leads, Contacts, Files [all types], Cases) | Live API With User Auth | unlimited | Roadmap |
SAP WorkZone | Public HTML content (wiki & blog) | Indexed | 20K | Generally Available |
ScreenSteps | Public HTML content (articles) | Indexed | 20K | Generally Available |
SearchUnify | Public HTML content (articles) | Indexed | 20K | Generally Available |
SearchUnify | Permissioned HTML content (articles) | Live API | unlimited | Roadmap |
ServiceNow (Cloud & On-prem) | Permissioned HTML content (Articles [knowledge blocks] & catalog items) | Indexed Requires installation of Update Sets | 20K | Generally Available |
Sharepoint Online Cloud | Permissioned Files (DOC, PPT, & PDF) | Indexed | 50K | Generally Available 1M limit: Roadmap |
Sharepoint Online Cloud | Public HTML content (modern site pages & wiki pages) | Indexed | 20K | Generally Available Permissioned: Limited Preview 1M limit: Roadmap |
Sharepoint On-Prem | Public HTML content (modern site pages & wiki pages) | Indexed | 20K | Generally Available |
Simpplr | Public HTML content (articles) | Indexed | 20K | Generally Available |
Slite | Public HTML content (articles) | Indexed | 20K | Generally Available |
Slack | Public & personal messages, conversations, files [all types], and channel names | Live API With User Auth | unlimited | Roadmap |
Solarwinds | Public HTML content (articles) | Indexed | 20K | Generally Available |
Squiz Intranet | Public HTML content (articles) | Indexed | 20K | Generally Available |
Staffbase | Public HTML content (news posts) | Indexed | 20K | Generally Available |
Unily | Permissioned HTML content (posts, articles, pages, and widgets) | Indexed | 20K | Limited Preview |
Unily | Permissioned Files (DOC, PPT, & PDF) | Indexed | 50K | Roadmap |
Wiki.js | Public HTML content (articles) | Indexed | 20K | Generally Available |
Wolken | Public HTML content (articles & forms) | Indexed | 20K | Generally Available |
WordPress | Public HTML content (pages & blog posts) | Indexed | 20K | Generally Available |
Workday | Public HTML content (articles) | Indexed | 20K | Generally Available |
Zendesk | Public HTML content (articles) | Indexed | 20K | Generally Available |
Zendesk | Permissioned HTML content (articles) | Indexed | 20K | Roadmap |
Updated about 1 month ago