Content Integrations Overview

Overview

Moveworks supports a variety of different content integrations to power the indexed search capability of the Moveworks Copilot.

FAQ

What is Permissioned Content?

Permissioned content is enforced within the Copilot search experience, ensuring that employees only see the content authorized to them.

What is Publicly Available Content?

The publicly available content will be shown to all employees within the Copilot search experience.

How do I submit a content integration request?

For current customers, go to the Ideas Portal to submit the request

What are the ingestion limits?

Moveworks has the following limits per connector:

  • 15K for HTML-based content such as KBAs
  • 20K for Files such as DOC, PPT, & PDF
    • limit of 50K is currently in Limited Preview

Supported Content Types

ConnectorFull Support: Permissioned ContentPartial Support: Publicly Available Content
Axero-Wikis
Articles
Brainstorm Quickhelp-Articles
Backstage-Articles
BoxDOC, PPT, & PDF -
BMC Remedy-Articles
Brightspot-Articles
Cherwell-Articles
ComAround-Articles
Confluence Cloud & Data CenterLimited Preview:
Pages
Blog posts
-
Contentful-Articles
Dovetail-Articles
Dropbox-Paper
Freshservice-Articles
FreshDesk-Articles
GitHub-Markdown (.md)
Google DriveDOC, PPT, & PDF-
Guru-Cards
Haystack
(with Knowledge Gateway)
-Articles
Igloo-Wikis
Interact-Link Article
HTML Article
Ivanti Service Desk (Neurons & Heat)-Articles
Jive-Articles
LumApps-Articles
(Intro & HTML widgets)
ManageEngine-Articles
Notion-Pages &
Databases (Pages only)
Oracle Business-DOC, PPT, & PDF
Promapp-Articles
Quip-Articles
RightAnswers-Articles
Salesforce Service CloudArticles-
SAP WorkZone-Wiki
Blog
ScreenSteps-Articles
SearchUnify / Liferay-Articles
ServiceNow (Cloud & On-prem)Articles (including knowledge blocks), Catalog Items-
Sharepoint Online CloudDOC, PPT, & PDF

Limited Preview:
Modern Site Pages & Wiki Pages (in classic)
-
Sharepoint On-Prem-Modern Site Pages &
Wiki Pages (in classic)
Simpplr-Articles
Slite-Articles
Solarwinds-Articles
Squiz Intranet-Articles
Staffbase-News Posts
UnilyLimited Preview:
Event, Insight Posts, News Articles,
Video Story Posts, FAQ Posts, Location Posts
News Advocacy Posts, Tools & Resources,
Site Pages (supported widgets: Rich Text Editor, Sortable Accordion, Content Card,
Links Rollup, Apps Rollup)
, Apps, Events Advocacy Posts, & Video Advocacy Posts
-
Wiki.js-Articles
Wolken-Articles & Forms
WordPress-Pages & Blog Posts
Workday-Articles
Zendesk-Articles