Built-in Content Connectors

Overview

A table of built-in content connectors that power the search capability of Moveworks AI Assistant.

FAQ

What are the different Content Types?

  • Permissioned content ensures that employees only see the content authorized to them within the AI Assistant search experience.
  • Public content will be shown to all employees within the AI Assistant search experience.
  • Personal content is from private repositories, e.g. personal direct messages, personal calendar, etc, and is only accessible through user-granted authentication within the AI Assistant search experience.

What are the limits?

  • Limits are applied within indexed search, which constrains the # of content items that can be searched.
  • However, the limit is unlimited for live API search, which means the limit is set by the system's retrieval setup, e.g. Notion Search API.

What are the various implementation approaches?

  • Indexed: Refers to mirroring content and permissions to build an index for search.
  • Live API: Refers to using the connectors own search api to retrieve content via user impersonated search.

What does Availability mean?

  • Generally Available: Available now within the Moveworks AI Assistant experience.
  • Limited Preview: Available if participating in the Limited Preview program (terms and conditions may apply). Please reach out to your Customer Success team for details.
  • Roadmap: Planned for the upcoming release but exact release quarter is to be determined. To learn more, join the Community to ask questions.

What if the content connector is not listed?

If the content connector is not listed, then Moveworks does not have a native content connector. There are two ways forward:

  • To submit a request for a native connector, we recommend to submit the request the Ideas Portal.
  • If you have developers who can build the integration, we recommend to implement the Legacy Gateway .

Table of Supported Content Connectors

ConnectorContent TypeImplementationLimitsAvailability?
AxeroPublic HTML content (wikis & articles)Indexed100K🟢 Generally Available
Brainstorm QuickhelpPublic HTML content (articles)Indexed100K🟢 Generally Available
BackstagePublic HTML content (articles)Indexed100K🟢 Generally Available
BoxPermissioned Files (DOC, PPT, & PDF)Indexed100K🟢 Generally Available
BMC RemedyPublic HTML content (articles)Indexed100K🟢 Generally Available
BrightspotPublic HTML content (articles)Indexed100K🟢 Generally Available
CherwellPublic HTML content (articles)Indexed100K🟢 Generally Available
ComAroundPublic HTML content (articles)Indexed100K🟢 Generally Available
Confluence CloudPublic HTML content (Pages & Blog Posts)Indexed (Requires installation of Moveworks App in Atlassian Marketplace)100K🟢 Generally Available
Permissioned content: 🟠 Limited Preview
1M limit: Roadmap
Confluence CloudPersonal Pages, Blog Posts, & FilesLive API (With User Auth)unlimitedRoadmap
Confluence CloudPermissioned Files (DOC, PPT, & PDF)Indexed1MRoadmap
Confluence Data CenterPublic HTML content (Pages & Blog Posts)Indexed (Requires installation of Moveworks App in Atlassian Marketplace)100K🟢 Generally Available
Permissioned content: 🟠 Limited Preview
Confluence Data CenterPermissioned Files (DOC, PPT, & PDF)Indexed100KRoadmap
ContentfulPublic HTML content (articles)Indexed100K🟢 Generally Available
DovetailPublic HTML content (articles)Indexed100K🟢 Generally Available
DropboxPermissioned Files (Paper, DOC, PPT, & PDF)Indexed100K🟠 Limited Preview
FreshservicePublic HTML content (articles)Indexed100K🟢 Generally Available
FreshDeskPublic HTML content (articles)Indexed100K🟢 Generally Available
GitHubPublic HTML content (.MD & .MDX)Indexed100K🟢 Generally Available
GitHubPermissioned HTML content (pull requests, .MD & .MDX)Live API (With User Auth)unlimitedRoadmap
Google DrivePermissioned Files (DOC, PPT, & PDF) within Shared DriveIndexed100K🟢 Generally Available
1M limit: Roadmap
Google DrivePermissioned Files (all types) within My DriveLive API (With User Auth)unlimitedRoadmap
Google CalendarPersonal calendar eventsLive API (With User Auth)unlimitedRoadmap
GuruPublic HTML content (cards)Indexed100K🟢 Generally Available
HaystackPublic HTML content (articles)Indexed (Requires Content Gateway)100K🟢 Generally Available
IglooPublic HTML content (wikis)Indexed100K🟢 Generally Available
InteractPublic HTML content (link and articles)Indexed100K🟢 Generally Available
Ivanti Service Desk (Neurons & Heat)Public HTML content (articles)Indexed100K🟢 Generally Available
JiraPermissioned projects, issues, comments, dashboards, and filtersLive API (With User Auth)unlimitedRoadmap
JivePublic HTML content (articles)Indexed100K🟢 Generally Available
LumAppsPublic HTML content (articles & widgets)Indexed100K🟢 Generally Available
ManageEnginePublic HTML content (articles)Indexed100K🟢 Generally Available
Microsoft OneDrivePersonal files [all types]Live API (With User Auth)unlimitedRoadmap
Microsoft OutlookPersonal calendar eventsLive API (With User Auth)unlimitedRoadmap
NotionPublic HTML content (pages & databases[pages only] )Indexed100K🟢 Generally Available
NotionPersonal pages & contentLive API (With User Auth)unlimitedRoadmap
PromappPublic HTML content (articles)Indexed100K🟢 Generally Available
QuipPublic HTML content (articles)Indexed100K🟢 Generally Available
RightAnswersPublic HTML content (articles)Indexed100K🟢 Generally Available
Salesforce Service CloudPermissioned HTML content (Articles)Indexed (Requires installation of script)100K🟢 Generally Available
Salesforce Service CloudPermissioned Objects (Opportunities, Accounts, Leads, Contacts, Files [all types], Cases)Live API (With User Auth)unlimitedRoadmap
SAP WorkZonePublic HTML content (wiki & blog)Indexed100K🟢 Generally Available
ScreenStepsPublic HTML content (articles)Indexed100K🟢 Generally Available
SearchUnifyPublic HTML content (articles)Indexed100K🟢 Generally Available
SearchUnifyPermissioned HTML content (articles)Live APIunlimitedRoadmap
ServiceNow (Cloud & On-prem)Permissioned HTML content (Articles [knowledge blocks] & catalog items)Indexed (Requires installation of Update Sets)100K🟢 Generally Available
ServiceNow (Cloud & On-prem)Permissioned File Attachments (DOC, PPT, & PDF)Indexed100K🟠 Limited Preview
Sharepoint Online CloudPermissioned Files (DOC, PPT, & PDF)Indexed100K🟢 Generally Available
1M limit: Roadmap
Sharepoint Online CloudPublic HTML content (modern site pages & wiki pages)Indexed100K🟢 Generally Available
Permissioned: 🟠 Limited Preview
1M limit: Roadmap
Sharepoint On-PremPublic HTML content (modern site pages & wiki pages)Indexed100K🟢 Generally Available
SimpplrPublic HTML content (articles)Indexed100K🟢 Generally Available
SlitePublic HTML content (articles)Indexed100K🟢 Generally Available
SlackPublic & personal messages, conversations, files [all types], and channel namesLive API (With User Auth)unlimitedRoadmap
SolarwindsPublic HTML content (articles)Indexed100K🟢 Generally Available
Squiz IntranetPublic HTML content (articles)Indexed100K🟢 Generally Available
StaffbasePublic HTML content (news posts)Indexed100K🟢 Generally Available
UnilyPermissioned HTML content (posts, articles, pages, and widgets)Indexed100K🟢 Generally Available
Permissioned Content: 🟠 Limited Preview
UnilyPermissioned Files (DOC, PPT, & PDF)Indexed100KRoadmap
Wiki.jsPublic HTML content (articles)Indexed100K🟢 Generally Available
WolkenPublic HTML content (articles & forms)Indexed100K🟢 Generally Available
WordPressPublic HTML content (pages & blog posts)Indexed100K🟢 Generally Available
WorkdayPublic HTML content (articles)Indexed100K🟢 Generally Available
ZendeskPublic HTML content (articles)Indexed100K🟢 Generally Available
ZendeskPermissioned HTML content (articles)Indexed100K🟠 Limited Preview