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Documentation Developer Academy Community Support Login

Documentation Developer Academy Community Support Login

Getting Started

Getting Started with Moveworks
Release Notes
- Release Notes 2023
- Release Notes 2022
Support
- Moveworks Support Scope
- Ensuring your bot is Always Available

Moveworks for IT

Access Control
Account Access
Answers
Concierge
Control Center
Forms
Group Access
Live Agent Chat / Handoff
- Live Agent - ServiceNow AWA
- Live Agent - BeyondTrust
Lookups
Multilingual Support (MLS)
Software Access

Moveworks for Hr

Moveworks for HR

Enterprise Answers

Enterprise Answers
Domain Definitions
Smart Handoff

Enterprise Approvals

Approvals

Employee Communications

Employee Communications
Employee Communications Example Use Cases

Employee Experience Insights

Employee Experience Insights (EXI)

Routes & Platforms

Channel Resolver
Moveworks for Web
Triage
- Getting ready for Triage
Ticket Interception
Routes
Platforms
- Windows Desktop Shortcut to the Moveworks Bot Setup Guide

Creator Studio

Creator Studio

Moveworks Bot Performance Insights

Analytics
Dashboards
Tableau and SFTP Setup
- SFTP Data Dictionary
- SFTP Access Troubleshooting Guide
Moveworks Customer Satisfaction Survey (CSAT)

Moveworks Agent

Moveworks Agent

Integrations

Native Integration Overview

Access Requirements

Access Requirements
Ticketing Systems & ITSMs Access
Identity and Access Management Systems Access
Multi-Factor Authentication (MFA) Systems Access
- PingID MFA Access Requirements
- Duo Access Requirements
Chat Systems Access
Knowledge Base Systems Access
Email Distribution List Systems Access
Expense Management Access
- Ariba Access Requirements
- Concur Approvals Access Requirements
Facilities Management Access
- SpaceIQ Access Requirements
- OfficeSpace Access Requirements
Live Agent Chat Access
- Vayusphere Access Requirements
HR Information System Access
- Workday Access Requirements

Security

Security
Moveworks Subprocessors

Live Agent Chat Access

Live Agent Chat Systems

Vayusphere Access Requirements

Updated 5 months ago

Table of Contents
- Live Agent Chat Systems