If you're having an issue with a specific feature or component, please check the corresponding documentation for relevant troubleshooting materials.

Unknown Error Codes

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Sorry we cannot process your request this time

The following error codes are considered Unknown.

• 1, 4, 101, 201, 11500, 13000, 13100, 13200

We recommend contacting support if you encounter this error.

Error Code: 12911

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The item you are trying to delete is still used elsewhere. Please remove all usage(s) and try again.

For example, if you are trying to delete a connector and are seeing this message, it means that connector is actively used in one or more use cases.

We plan on providing better support for this error message in the future. In the mean time, you should contact support to help identify the additional usages.

Error Code: 13005

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"Failed to save DSL V1 config: {error_detail}"

This is referring to an DSL field that has an invalid DSL rule.

The {error_detail} should tell you the DSL error & where it's located.

For example, Failed to save DSL V1 config: **Empty DSL expression** for field [**launch_config**.user_allow_list_config.allowlist_rule] tells us we have an empty launch config.

Error Code: 13121

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"There are errors with the field: {error_detail}"

For example, you use an invalid character when naming your connector

The {error_detail} should give you enough information to resolve this error.

As a reminder, connectors can only use lowercase, uppercase, and underscore characters.