How to Configure Simpplr One Knowledge Ingestion

Pre-Requisites

• Please ensure the required Github Connector has been created with the necessary permissions. Please refer the Simpplr One Access Requirements Doc for details.

Configuration

Start by creating a new Ingestion under Answers > Ingestion > Internal Knowledge Settings

• First, select the Simpplr One Connector created for the ingestion and then provide a name for the ingestion. under Ingestion Name.
• Then, choose a Domain. The domain is the functional areas of employee service that is most related to the knowledge being ingested for this configuration.
• Next, select Simpplr One Config from the Select your system dropdown
• Last, input all of the site names from Simpplr to crawl under Site Name

Validation

• Once you have submitted the Knowledge ingestion configuration, it will kick off the Ingestion pipeline in the background, the status of the same can be tracked on the Ingested Knowledge View
• You can search for the Articles with their Title's here, and if they are listing on the Console that means they have been ingested successfully.