Role Based Access Control

User Roles

Moveworks Control Center supports Role-based access control (RBAC) to manage access based on the roles of individual users within an enterprise. Each user of the Control Center can be assigned a role that consists of a set of permissions and restrictions. Before you assign individuals to a given role, Moveworks advises that you learn what capabilities each role consists of before assigning permissions.

Accessing RBAC Controls

In Control Center, click on Administration and then click on User Roles. At this point, search for the user you would like to provide access to and add the roles under Action.

Suggestions for role persona

Role Name

Description

Related Moveworks Skill

Who fills this role

What it gives access to

Org Administrator

Manage permissions for Control Center modules and view all modules

N/A

Moveworks Product Owner
IT Lead / Manager
IT Project Manager

Org Admins can add new Org Admins
and access all modules in Control Center.

Users

View details for your employee roster

Bot Access

Business App Product Owner
IT Lead / Manager
IT Project Manager

Senior IT Technician

Users Module

Knowledge

View all your knowledge details and import your health status

Knowledge

Business App Product Owner
IT Lead / Manager
IT Project Manager

Technical Knowledge Writer
Senior IT Technician

Knowledge Module

Forms

View all your forms details and import your health status

Forms

Business App Product Owner
IT Lead / Manager
IT Project Manager

ITSM Administrator
Senior IT Technician

Forms Module