Role Based Access Control

User Roles

Moveworks Control Center supports Role-based access control (RBAC) to manage access based on the roles of individual users within an enterprise. Each user of the Control Center can be assigned a role that consists of a set of permissions and restrictions. Before you assign individuals to a given role, Moveworks advises that you learn what capabilities each role consists of before assigning permissions.

Accessing RBAC Controls

In Control Center, click on Administration and then click on User Roles. At this point, search for the user you would like to provide access to and add the roles under Action.

Suggestions for role persona

Role NameDescriptionRelated Moveworks SkillWho fills this roleWhat it gives access to
Org AdministratorManage permissions for Control Center modules and view all modulesN/AMoveworks Product Owner
IT Lead / Manager
IT Project Manager
Org Admins can add new Org Admins
and access all modules in Control Center.
UsersView details for your employee rosterBot AccessBusiness App Product Owner
IT Lead / Manager
IT Project Manager

Senior IT Technician
Users Module
KnowledgeView all your knowledge details and import your health statusKnowledge Business App Product Owner
IT Lead / Manager
IT Project Manager

Technical Knowledge Writer
Senior IT Technician
Knowledge Module
FormsView all your forms details and import your health statusForms Business App Product Owner
IT Lead / Manager
IT Project Manager

ITSM Administrator
Senior IT Technician
Forms Module