What is Lookups for People and Places?

Moveworks Lookups enables the bot to answer employee questions about colleagues, conference rooms, and other workplace-related topics.

The Lookups skill can provide answers to questions such as:

• “Who is Mark?”
• “How do I contact Jacob?”
• “Where’s conference Room 1A?”

People Lookups

People Lookups allows employees to retrieve details about their colleagues within the organization. When users ask the bot about a colleague, it can respond with a card displaying information such as colleague's name, role, department, phone number, email, and more.

Places Lookups

Places Lookups helps employees access information about locations such as conference rooms and other facilities. When users inquire about a place, the bot can provide a card with details such as a map, conference room number, amenities, maximum occupancy and more.

Learn more about People and Places Lookups here: https://help.moveworks.com/docs/lookups

Overview of the module

This configuration is primarily divided into two major components:

1. Lookups Settings: In this section, you'll find more details on the configuration options available for People and Places Lookups, including ways to personalize how users can access and utilize the Lookups skill, as well as options for customizing the appearance of the Lookups result cards.
2. Conference Room Settings: This section will offer guidance on how to set up the conference room details for your organization.
3. How to Guides: This section will provide step-by-step, easy-to-follow instructions on how to configure People and Places Lookup Options.