How to guides: Managing already configured softwares and apps

Self Service Provisioning use-cases

Navigate to Access Software > Software Catalog.
Click “Edit” corresponding to the software for which you update the self-service instructions.
Ensure you have provisioning strategy selected as Self Service provisioning
Update the Title & Body as per your requirements for self-servicing the software. Tip: It is best to add a self-service URL in the self-service provisioning message body.

Navigate to Access Software > Software Catalog.
Click “Edit” corresponding to the software for which you update the pretext and external links related to the app.
Ensure you have provisioning strategy selected as Self Service provisioning.
Update the Pretext and External links. Refer to the below example for reference.

Navigate to Access Software > Software Catalog.
Click “Edit” corresponding to the software for which you update the External ID of the group.
Ensure you have provisioning strategy selected as Group based provisioning
Change the External ID of the group that backs the software role.

Navigate to Access Software > Software Catalog.
Click “Edit” corresponding to the software for which you wish to update roles for the software.
Ensure you have provisioning strategy selected as Role based provisioning
If you wish to add a role
1. Click on the + icon
2. Add the unique role within the app
3. Input the description so that users can determine which role is right for them
4. Add a user-facing name for the role
5. Add the corresponding external ID of the group that backs the role (This should be derived from the corresponding provisioning system like Okta or AD).
If you wish to delete a role
1. Click on the delete icon against the role. Please make sure, there are atleast 2 entries in the Role-based provisioning.
If you wish to update a role, simply change the canonical role name, description, user-facing name or external ID as per needs.
Submit the changes.