Troubleshooting GlobalProtect VPN issues [Needs Input]

VPN disconnects or is very slow

If you're experiencing disconnections or unusual delays, try the following:

  1. Check if your internet provider is experiencing any outages or slowdowns. Resolve these and try connecting again.
  2. Try changing the VPN server location to a less crowded server or one closer to you.
  3. Restart your computer and try connecting to VPN again.
  4. Close other applications.
  5. Uninstall the VPN client from your device and then reinstall it from .

Connecting to GlobalProtect disrupts my network connection

  1. Disconnect and reconnect your network (Wi-Fi or LAN).
  2. Connect to GlobalProtect.
  3. (If that doesn't work) Uninstall GlobalProtect and reinstall it from .
  4. Sign into GlobalProtect