Template: Question-and-Answer Article
Sample header 1: How do I format a Question-and-Answer article?
Break down how-to articles into short, numbered steps like below. Some other best practices:
- Each header should deal with a specific task or question.
- Try to begin each header with "How do I..." or "How can I...".
- Question-and-Answer articles may include question marks ("?") in headers, like demonstrated above.
- Use actual H1 or H2 formatting for headers, like above.
- Avoid additional nested headers.
- If possible, limit blocks of text before the numbered steps.
Each header, along with any text below it, will be served as a single snippet in chat.
Sample header 2: Can there be multiple headers per article?
There may be multiple headers per article, each covering a specific task (e.g. one for adjusting calendar views in Outlook, and another for creating a new event).
- Sample numbered steps for header 2
- Sample numbered steps for header 2
Each of these headers and their text will be served as separate snippets in chat.
Updated 9 months ago