FAQ: Webex First Time Users
What is Webex?
Webex is an online tool that enables you to attend virtual audio and video meetings. Here are some things Webex helps you to do:
- Collaborate with remote team members on projects
- Share files and documents
- Watch presentations
- Send notes to presenters
- Text chat
- White board
- Record meetings
- And more!
What operating systems are compatible with Webex?
Webex works with Android, iOS, Mac, and Windows Desktop.
How do I install Webex?
Download your preferred version of Webex from https://www.webex.com/downloads.html and follow the in-screen prompts to install.
How do I join a Webex meeting from an email invite?
- Open the email invitation.
- Select a dial-in option (computer, mobile device, phone, or video system) and click or tap Join.
You can see everyone in the meeting and any shared content. You can also share your own video and content.
How do I join a Webex meeting using a video system?
For this method, you must use a working Cisco Webex device, or other video system.
- Open the meeting invite and find the meeting number (access code).
- Note the video address to dial, located under the "Join From a Video System or Application" section.
- Enter the video address into the room's video system device.
How do I join a Webex meeting from my mobile device?
- Launch the Webex Meetings app, then tap Sign In > Join Meeting.
- Enter the meeting number from the meeting invite. Or, enter the Personal Room URL.
- Enter your name and email address and tap Join. The previewer shows how you'll appear to others.
- Adjust your audio and video settings as preferred and tap Join to enter the meeting.
How can I join a Webex meeting from an email invitation on my phone?
This method is especially useful when your network connection is weak and cannot support video.
- Open the email invitation and select Join.
- Dial any of the phone numbers listed in the invitation. You will be able to hear the audio portion of the meeting, but will not be able to view any video or screen sharing.
How do I join a Webex meeting from my computer?
- On your computer, open the Cisco Webex Meeting desktop app.
- Enter a Personal Room ID, meeting number, or meeting link, then click Enter to join the meeting.
- (If prompted) Enter the meeting password and click Join. The video previewer shows you how you will look to others.
- Adjust your audio and video settings as preferred and click Join Meeting.
How do I join a Webex meeting if there's poor internet service?
If your network service isn't working well, dial into your meeting from a phone. Do not use video.
- Open the meeting invitation to view the dial-in instructions.
- Call one of the phone numbers listed in the "Join by Phone" section. You will be able to hear others talking, but you won't be able to see video or shared content.
Updated 11 months ago