What accounts do I need to get as a new hire?

Check your email and with your manager for team-related accounts.

For company-related accounts, check that you have access to the following; if you don’t, contact IT to open a ticket to request access.

• Slack
• Outlook

What is the holiday calendar in the US?

Office holidays for the US are:

• New Year's Day: Friday, January 1, 2021
• President's Day: Monday, February 15, 2021
• Memorial Day: Monday, May 31, 2021
• Independence Day: Monday, July 5, 2021
• Labor Day: Monday, September 6, 2021
• Thanksgiving: Thursday, November 25, 2021
• Day after Thanksgiving: Friday, November 26, 2021
• Christmas Eve: Friday, December 24, 2021
• New Year's Eve: Friday, December 31, 2021

You can view the company holiday calendar at <link to calendar>.

What is our PTO policy?

Our PTO policy is as follows:

• All full time employees are eligible for PTO.
• There is currently no explicit limit on the amount of PTO days per year an employee may take.
• All PTO requests must be approved by your supervisor with at least 2 weeks notice.

For more info on PTO, see: <link to in-depth PTO policy>.

How do I request time off?

To submit your PTO request:

1. Discuss the time off with your manager so they are aware of your request.
2. Communicate with your team so they are aware, and delegate any necessary tasks.
3. Submit your PTO request via .
4. Enjoy your PTO!

For time off of less than one workday, there is no need to submit a formal request. Make sure your manager and team are aware of your plans, and update your calendar accordingly.

Where can I view my PTO balance?

You can view your PTO balance at <link>, or by contacting <Email for HR>.

What is our parental leave policy?

Our parental leave policy is as follows:

• All full time employees are eligible for paid parental leave.
• Employees can take up to 2 months of parental leave. Pregnant mothers unable to work due to physical disability may take an extra <amount>, totaling <amount>.
• You will be paid <percentage> of your salary during this time, through the regular payroll.

For more info on parental leave, see <link to in-depth parental leave policy>.

What benefits are available to employees in the US?

Employees in the US are eligible for the following benefits:

• PTO <link to PTO policy>
• Health benefits <link for health benefits>
• 401(k) matching <link for 401(k) benefits>
• Training <link for training>

When is open enrollment?

Open enrollment begins <Date open enrollment starts> and ends <Date open enrollment ends>. Visit <link> to enroll.

Who is my medical insurance provider?

Medical benefits are provided by <insurance company name(s)>. To check you benefit elections, go to <link to benefits site>.

How do I add my spouse or children to my insurance?

You have up to 60 days from the date of a qualifying event to make changes to your plan. To add your spouse or children to your insurance, <steps or links to report qualifying event and make changes>.

What is a qualifying event for health insurance?

• Marriage or divorce
• Birth or adoption of a child
• Dependent no longer eligible (due to age, full independence, or marriage)
• Death of spouse or other dependent
• Spouse's employment begins or ends
• Loss of a job, or change in hours affecting your benefits eligibility
• Loss of existing coverage or eligibility for existing coverage
• Relocation into or outside of your plan's service area
• Beginning or end of an unpaid leave of absence taken by you or your spouse

Who do I contact for HR issues?

If you need immediate assistance, contact <Email for HR contact>. Otherwise, send an email to HR at <Email HR>.

• Company on-boarding: <Email for payroll>
• Pay-related: <Email for payroll>
• Benefits: <Email for benefits>
  • Health insurance enrollment: <Email for benefits>
  • Vacation, time off, PTO: <Email for benefits>
  • Training and development: <Email for benefits>
• Hiring and recruiting: <Email for hiring>
• Workplace concerns: <Email for HR>
• Other: <Email>