Add work email on your phone (iOS)

To add your work email, go to Settings (gear icon) > Mail. Navigate to your phone's "Add Account" menu. (Alternatively, search "add account" using your iPhone's search feature.)

Microsoft Exchange:

1. From the "Add Account" menu, select "Exchange".
2. Enter your email address. Select "Next" and enter your password. If your company uses Office 365, you should be set.
3. If you use Outlook Web Access or another Office version, you'll have to enter your server and domain name before adding your email. (If you’re able to access your email though a link like “mail.companyname.com/owa,” the portion of the address preceding “/owa” is the server name.)
4. The username field should be your full email address. Select "Next".
5. Select which account options you'd like to access from your phone (e.g. calendars and contacts). Select "Save" to finish adding the account.

Gmail:

1. From the "Add Account" menu, select "Google". You'll be taken to a webpage on accounts.google.com where you can sign in.
2. Enter your email address and select "Next". Enter your password.
3. If your company has a two-step-verification process, you will be prompted to complete this as well.
4. After entering your credentials, you'll return to the Gmail settings page where you may select account options you'd like to access from your phone (e.g. calendars and contacts). Click "Save" to finish adding the account.

Add work email on your phone (Android)

Depending on your email provider, take the following steps.

Microsoft Exchange:

1. From Settings (gear icon), navigate to Accounts. (This may be in Accounts, Accounts and Backup, Accounts and Settings, Users and Accounts, or within Applications, depending on your version of Android.)
2. Select "Add Account" > "Exchange".
3. Enter your full email address and passphrase and tap "Next".
4. Follow any prompts you may get for security or device permissions or sync settings.

Gmail:

1. On your Android device, open the Gmail app.
2. Tap your profile picture at the top right > "Add another account".
3. Choose the type of account you would like to add.
4. Follow the prompts to add your account.

Accessing webmail (Outlook)

To access Outlook webmail:

1. Access the Office 365 portal at https://portal.office.com/.
2. Enter your user credentials.
3. Follow any multi-factor authentication prompts to complete the login process.
4. When prompted to stay logged in, only click "Yes" if you are on a secure computer.

Open a shared mailbox in Outlook Webmail (Mac)

To open a shared mailbox:

1. In Webmail, click your name or icon in the upper right corner.
2. Click "Open another mailbox".
3. Input the name of the inbox you want to open, and click "Open".