Enterprise SearchVetted Content

Vetted Content: Setup

Mark documents and Knowledge Base (KB) articles as Vetted

View as Markdown

Before you begin, you’ll need access to Moveworks Setup. In the left hand menu, navigate to “Search” -> “Content curation”. 

Steps

  1. Start adding vetted content. Click + Add New Content (top-right).  In the “Select content” modal, use the search box to find the ingested files or KB articles you want. You can search by Title, File ID, or URL to find content easier. To narrow down the file or KB article you’re looking for, click the filter icon and filter by:
    1. Type: File or KB article, or
    2. Connector: the source system where the content lives (for example, Notion) To open the content of the file or KB, click on the link icon next to the content name.

  2. Select items and mark as vetted. Select one or more items from results.
  3. The default expiration for vetted status is Never. To set an expiration date, click the calendar icon and choose a date. If you select multiple items, the same expiration date will be applied to all selected items. Once you have the items selected and expiration date set, click on “Mark as Vetted”

You will see a confirmation that they have been vetted at the bottom of your screen.

  1. On the Content Curation page, you will see the status of these items as “Processing”. It will take up to 15 minutes for the vetted status to be reflected to the end user, once that’s done, the status will update to “Active”. You must refresh or revisit the page to see the status updated.


FAQs

  1. Q: I have many ingested documents with similar names, how do I find the specific one I’m looking for? A: In the “Select content” modal, use the search box to find the ingested files or KB articles you want. You can search by Title, File ID, or URL to find content more easily. To narrow down your results, click the filter icon and filter by Type (File or KB article) or Connector (the source system where the content lives, for example Notion).
  2. Q: How long does it take for vetted status to take place? A: It will take up to 15 minutes for the vetted status to be reflected in the end user experience.
  3. Q: How do I confirm that the vetting has worked? A: On the Content Curation page, you will see the status of your vetted items as “Processing.” Once the vetted status has been applied, which can take up to 15 minutes, the status will update to “Active.” You must refresh or revisit the page to see the updated status. You can also verify by making a query related to the vetted content in the end user experience to confirm it is surfacing correctly.