Ready to enable the new Moveworks AI Assistant experience to all employees at your organization? We’ve created this document to provide a simple three-step plan to ensure all of your employees get to experience the enhanced capabilities of the Moveworks AI Assistant. This document includes a AI Assistant launch checklist, marketing materials, communication templates, and need to know information for your end users and your internal stakeholders.
Note: Questions throughout this process? Ask a peer or Moveworks Product Team member in our Moveworks Community. Have specific questions about your AI Assistant’s configuration and individual enablement plan? Reach out to your Moveworks Implementation team.
Use the checklist below to prepare for your AI Assistant launch. Remember to add additional activities, education, communications, or strategic initiatives to tailor your rollout to your organization’s needs.
One great way to raise awareness of your AI Assistant across your company is to include a short video in your internal marketing materials. The video can help:
Great news – our Moveworks team is here to help you create the video! Check out this video and worksheet for next steps.
Another quick and easy way to familiarize your company with your AI Assistant is by including a virtual poster in your internal marketing materials. Check out this virtual poster template. You can use the template to create your own or reach out to your Moveworks CSM to have the Moveworks team customize it for you.
Use this FAQ template to create an internal knowledge base article. Integrate that article into your AI Assistant. After that, users can get the answers to those FAQs directly in the AI Assistant.
In-bot communication through Employee Comms on the day you activate AI Assistant
🎉 Meet the Next-Gen[BOT NAME]: Your fully conversational AI Assistant🚀 Powered by Generative AI, [BOT NAME] is now more intuitive, efficient and knowledgeable than ever before!
What’s New in[BOT NAME]?
The Next-Gen [BOT NAME] features enhanced conversational abilities, fostering more natural and dynamic interactions through language. Let it seamlessly search, summarize, and create content for you within seconds. Need tasks done? [BOT NAME] can take action for you, from granting software access to getting an approval.
🤖✨ How to Get Started with[BOT NAME]?
Try these questions to get started:
We hope you enjoy your Next-Gen [BOT NAME] experience!
Subject: Announcing the Next Gen [BOT NAME], Your GPT AI AI Assistant
Hi team,
[BOT NAME] is now powered by Generative AI. 🚀
As your fully conversational AI assistant, [BOT NAME] is now more intuitive, efficient and knowledgeable than ever before.
>Click here to say hi to[BOT NAME] in [CHAT PLATFORM]!
What’s new with[BOT NAME]?
What can[BOT NAME] do for you?
All your existing [BOT NAME] functionalities are still available and even more powerful. To name a few:
How do I get started?
You can chat directly with [BOT NAME] in [CHAT PLATFORM] by clicking here. Get started with these example questions:
Please direct questions or feedback about [BOT NAME] to [RELEVANT PLACE].
Best,
[CIO/IT Leader NAME]
In-bot notifications sent via the Moveworks Employee Communications platform. If you are not licensed for this product your Moveworks CSM can send them on your behalf.
Message 1: Follow up questions and context
Talk to me like your personal assistant!
I help you get to what you need faster, so you have time to focus on the real important things. Shoot me a question anytime! Remember, I remember our chat details, so you could ask follow-up questions, like “Who is Adam?”, and “Oh where is he based?” and I’ll connect the dots. Let’s keep the convo rolling! 🚀
Message 2: Things to try
Got a business trip coming up?
I got answers to your questions. Ask me about travel expenses, hotel and flights, and insurance coverage. To start, how about “How to submit a travel expense claim?”💡
Message 3: Creating content
Picture this: sifting through a lengthy document for key info.
Now, I can do it in a snap! Test me with, “Craft an email draft sharing [COMPANY] benefits with my new hire, Charles!” 📧✨
Message 4: Translate text
“Need to translate something? I’ve got you covered! Just send me the text, and I’ll quickly translate it into the language you need. For example, you can say, “Translate this to Spanish: happy birthday!”
I’m here to make communication easy and seamless for you.” 🚀
Message 5: Steer the AI Assistant responses/Recoverability
Didn’t get what you were looking for the first time?
Don’t give up yet! While I’m not perfect, I’m great at adjusting. I can incorporate your feedback in my next try. If my first try doesn’t hit the mark, keep talking to me to provide more details!. I thrive on your feedback, so don’t hesitate to speak up! 🚀
Message 6: Unsupported Capabilities
I’ve got some superpowers, but I do have limits.
I can dive into your organization’s resources but can’t surf the open internet. Real-time data on weather and stocks isn’t in my toolbox. I’m not flawless, but I give it my all. Curious about my capabilities? Just ask, “What can you do?” 👊💡