Moveworks Best Practices

This page is for Assistant Platform.

Moveworks Best Practices collects the guidance for launching the assistant, building on the platform, and driving employee adoption. Launching Moveworks has the go-live plan and checklist, Building on Moveworks covers the team, process and tooling for new use cases, and Driving Adoption covers the links and banners that bring employees to the assistant.

In this section

• Launching Moveworks
  • Moveworks Implementation Starter Guide
  • Moveworks Assistant Launch Checklist
• Building on Moveworks
  • Ideal Moveworks Team
  • Designing an AI-first Service Desk
  • Developer Instances
  • Development Lifecycle
  • Hiring Developers
  • Identifying Automation Opportunities
  • Launching New Capabilities
  • Scoping with Mockups
  • Project Managing
• Driving Adoption
  • Deep Linking Moveworks AI Assistant
  • How to Add an Azure AD App Link to the Bot
  • Okta Chiclet Deep Link to Bot
  • Okta Footer Help Link to Bot
  • Agent Email Signature Link to the Moveworks Bot
  • General Banner Links to the Moveworks Bot
  • Bot-First Call Wait Messages
  • ServiceNow SSP Banner Link to the Moveworks Bot
  • ServiceNow SSP Hovering Bot Link
  • Windows Desktop Shortcut to the Moveworks Bot Setup Guide