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AI AssistantWeb ExperiencesEmbedded AI Assistant (formerly, Moveworks for Web)

Embedded AI Assistant - Browser Compatibility

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Embedded AI Assistant Installation Guide

This guide is a generic installation guide for setting up the required chat application configurations in Moveworks Setup and preparing the code snippet to host Moveworks Embedded AI Assistant on a web page.
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Embedded AI Assistant is supported across modern versions of all common browsers. The following browsers have been tested and confirmed to be compatible with Embedded AI Assistant: Safari, Chrome, Edge, and Firefox.

Browser

Device

Product Variant

Supported?

Safari

  • Desktop
  • Mobile
  • Standalone
  • Embedded iFrame using SSO Auth
  • Embedded iFrame NOT using SSO Auth

Partially, depending on SSO Provider

Chrome

  • Desktop
  • Mobile
  • Standalone
  • Embedded iFrame using SSO Auth
  • Embedded iFrame NOT using SSO Auth

Yes

Edge

  • Desktop
  • Mobile
  • Standalone
  • Embedded iFrame using SSO Auth
  • Embedded iFrame NOT using SSO Auth

Yes

Firefox

  • Desktop
  • Mobile
  • Standalone
  • Embedded iFrame using SSO Auth
  • Embedded iFrame NOT using SSO Auth

Yes

Note: In order for mobile browsers to embed the Embedded AI Assistant on another site (e.g. an intranet portal) as an iFrame using SSO Auth, third party cookies must be enabled in the browser.

Certain SSO providers explicitly block authentication from loading within an iframe due to security policies, making consistent and reliable embedding across mobile browsers unsupported by Moveworks


Note Regarding Safari Support

Safari, in addition to requiring Prevent Cross-Site Tracking being turned off as per the above note, has further limitations with some SSO providers, depending on the configuration:

  • Azure SSO / Entra ID: Currently not supported, as Safari strictly enforces the X-Frame-Options header to restrict Moveworks from redirecting post-SSO back to the iframe properly.