For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
Logo
DeveloperAcademyCommunityStatus
  • Service Management
    • Overview
    • Concierge & Ticketing Capabilities Overview
    • Forms
    • Forms - Integration Specific Guides
    • Live Agent Chat / Handoff
    • Triage
    • Approval Mirroring
    • Ticket Interception
    • Generic Ticketing Integration: Ticket Gateway
  • Administration
    • MyMoveworks
    • Organization Information
    • Roles and Permissions
    • MyMoveworks SSO
  • Moveworks Setup
    • Accessing Moveworks Setup
    • First-Time Login via Magic Link
    • Moveworks Setup Modules
    • Moveworks Setup: Module How To Guides
    • Plugin Management
    • Monitor Alerts
    • Audit Logs
    • DSL Fields Defaults
    • Data Crawling View
    • API Playground
    • Setup Homepage
    • Troubleshooting Hub
    • Security and Privacy Settings
    • Configuration Delete
    • Advanced Config Editor
    • Identity configuration
    • Onboarding Stage
  • Security
    • Security
    • Hyperlink & Button Expiry
    • Attachment Handling
    • Moveworks Subprocessors
  • Provision Management
    • Overview
    • Access Software
    • Access Groups
    • Access Account
  • Access Requirements
    • Overview
    • Update Set Modules
    • Ticketing Systems & ITSMs Access
    • Identity and Access Management Systems Access
    • Multi-Factor Authentication (MFA) Systems Access
    • Knowledge Access Requirements
    • Email Distribution List Systems Access
    • Facilities Management Access
    • Live Agent Chat Access
    • HR Information System Access
    • Expense Management Access
    • Calendar Management Access
  • Core Platform
    • User Identity
    • Moveworks On-Prem Agent
    • Approvals Engine
    • Entity Catalog
    • Configuration Languages
    • Moveworks Data Objects
    • SIEM
  • Employee Experience Insights
    • Overview
    • Breaking Down the Dashboard
    • Understanding Industry Benchmarks
    • Apps & Services
    • Impact Module
    • EXI Common Use Cases
    • Configure EXI
    • Ticket Backpolling
  • Knowledge Studio
    • Overview
    • Knowledge Studio Configuration
    • AI Powered Recommendations
    • Inspecting & Verifying Sources
    • Publishing Articles
    • Creating Knowledge Articles
    • Resolving IT Tickets Guidance
DeveloperAcademyCommunityStatus
On this page
  • Ticketing Systems & ITSMs
  • Identity & Access Management Systems
  • Multi-Factor Authentication (MFA) Systems
  • Chat Systems
  • Knowledge Base Systems
  • Email Distribution List Systems
  • Facilities Management Systems
  • Live Agent Handoff
  • HR Information System
Access Requirements

Access Requirements

||View as Markdown|
Was this page helpful?
Edit this page
Previous

Update Set Modules

To further enhance your Moveworks experience, Moveworks provides plugins that are installed through Update Sets for advanced ServiceNow functionality.
Next
Built with

To learn how you can install Moveworks and what access permissions Moveworks needs follow the guides listed below.

Ticketing Systems & ITSMs

  • BMC Remedy Access Requirements
  • Cherwell Access Requirements
  • Freshdesk Access Requirements
  • Freshservice Access Requirements
  • Ivanti Service Manager Access Requirements
  • Ivanti Neurons ITSM Access Requirement
  • Jira Service Desk Permission (Cloud) Access Requirements
  • Jira Service Desk Permission (On-Prem) Access Requirements
  • Jira Cloud Identity Application Access Requirements
  • ManageEngine (Cloud) Access Requirements
  • ManageEngine (On-Prem) Access Requirements
  • Salesforce Access Requirements
  • ServiceNow Access Requirements
  • ServiceNow for HR Access Requirements
  • Solarwinds Samange Access Requirements
  • Sysaid Access Requirements
  • Zendesk Access Requirements

Identity & Access Management Systems

  • Azure Self Service Password Reset (SSPR) Access Requirements
  • Active Directory & OpenLDAP Access Requirements
  • Control Center Azure SAML-based SSO Access Requirements
  • Control Center Okta SAML-based SSO Access Requirements
  • Microsoft 365 Access Requirements
  • Okta Access Requirements
  • OneLogin Access Requirements
  • Sailpoint Access Requirements
  • Employee Experience Insights - Okta SAML SSO Setup

Multi-Factor Authentication (MFA) Systems

  • Duo Access Requirements
  • PingID MFA Access Requirements

Chat Systems

  • Slack Bot Access Requirements & Setup Guide
  • Microsoft 365 Bot (MS Teams + MS Graph) Access Requirements
  • Microsoft Teams Bot (GCCH) Access Requirements
  • Microsoft Teams Bot (Non-App Store) Setup Guide
  • Microsoft Teams Secret Rotation Guide
  • Google Chat Bot Access Requirements
  • RingCentral Glip Access Requirements
  • Cisco Webex Teams Access Requirements
  • Zoom Chat Access Requirements

Knowledge Base Systems

  • Confluence (On-Prem) Access Requirements
  • Confluence Cloud Access Requirements
  • SharePoint Online Access Requirements
  • SharePoint (On-Prem) Access Requirements
  • Simpplr Access Requirements
  • Right Answers Access Requirements
  • Comaround Access Requirements
  • Jive Access Requirements
  • Guru Access Requirements
  • Igloo Access Requirements
  • Google Drive Access Requirements
  • Axero Access Requirements
  • Interact Access Requirements
  • Github Knowledge Access Requirements
  • Notion Access Requirements
  • SAP Work Zone Access Requirements
  • LumApps Access Requirements
  • Salesforce Knowledge Access Requirements
  • SQUIZ KB Access Requirements
  • ServiceNow (KB Only) Access Requirements

Email Distribution List Systems

  • GSuite (Group Access) Access Requirements
  • Microsoft Exchange Online Access Requirements
  • Microsoft 365 & Azure AD Groups Access Requirements
  • Creating a Microsoft App Registration for Moveworks

Facilities Management Systems

  • SpaceIQ Access Requirements
  • OfficeSpace Access Requirements

Live Agent Handoff

  • Vayusphere Access Requirements

HR Information System

  • Workday Access Requirements