For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
Logo
DeveloperAcademyCommunityStatus
  • Service Management
    • Overview
    • Concierge & Ticketing Capabilities Overview
    • Forms
    • Forms - Integration Specific Guides
      • Forms Integration - ServiceNow
      • Forms Integration - Jira Service Desk
      • Forms Integration - Freshservice
      • Forms Integration - Wolken
      • Forms Integration - ManageEngine
    • Live Agent Chat / Handoff
    • Triage
    • Approval Mirroring
    • Ticket Interception
    • Generic Ticketing Integration: Ticket Gateway
  • Administration
    • MyMoveworks
    • Organization Information
    • Roles and Permissions
    • MyMoveworks SSO
  • Moveworks Setup
    • Accessing Moveworks Setup
    • First-Time Login via Magic Link
    • Moveworks Setup Modules
    • Moveworks Setup: Module How To Guides
    • Plugin Management
    • Monitor Alerts
    • Audit Logs
    • DSL Fields Defaults
    • Data Crawling View
    • API Playground
    • Setup Homepage
    • Troubleshooting Hub
    • Security and Privacy Settings
    • Configuration Delete
    • Advanced Config Editor
    • Identity configuration
    • Onboarding Stage
  • Security
    • Security
    • Hyperlink & Button Expiry
    • Attachment Handling
    • Moveworks Subprocessors
  • Provision Management
    • Overview
    • Access Software
    • Access Groups
    • Access Account
  • Access Requirements
    • Overview
    • Update Set Modules
    • Ticketing Systems & ITSMs Access
    • Identity and Access Management Systems Access
    • Multi-Factor Authentication (MFA) Systems Access
    • Knowledge Access Requirements
    • Email Distribution List Systems Access
    • Facilities Management Access
    • Live Agent Chat Access
    • HR Information System Access
    • Expense Management Access
    • Calendar Management Access
  • Core Platform
    • User Identity
    • Moveworks On-Prem Agent
    • Approvals Engine
    • Entity Catalog
    • Configuration Languages
    • Moveworks Data Objects
    • SIEM
  • Employee Experience Insights
    • Overview
    • Breaking Down the Dashboard
    • Understanding Industry Benchmarks
    • Apps & Services
    • Impact Module
    • EXI Common Use Cases
    • Configure EXI
    • Ticket Backpolling
  • Knowledge Studio
    • Overview
    • Knowledge Studio Configuration
    • AI Powered Recommendations
    • Inspecting & Verifying Sources
    • Publishing Articles
    • Creating Knowledge Articles
    • Resolving IT Tickets Guidance
DeveloperAcademyCommunityStatus
On this page
  • Overview
  • Form Finding
  • Form Filling
Service ManagementForms - Integration Specific Guides

Forms Integration - Wolken

||View as Markdown|
Was this page helpful?
Edit this page
Previous

Forms Integration - ManageEngine

Next
Built with

Overview

Wolken Forms are incredibly powerful when combined with Moveworks’ Smart Forms. You can use them together to:

  • Enable powerful automations, leveraging Catalog Automations.
  • Structure inputs from your employees.

Form Finding

Once the forms are ingested, Moveworks will link your employees to them by redirecting them to https://<yourdomain>.wolkenservicedesk.com/wolken-support/item_details/?itemId=<ITEM__ID>.

Form Filling

Service item request forms that are Moveworks-ready will be fillable in bot. If the form is not fillable in bot, the employees will be directed to the form in the Wolken Portal.

https://<yourdomain>.wolkenservicedesk.com/wolken-support/item_details/?itemId=<ITEM__ID>