Moveworks utilizes an API Access User Account to ingest knowledge from your ScreenSteps environment.
How to Create an API Access User Account in ScreenSteps
Note: Only ScreenSteps admins can create new accounts.
From Account Settings within ScreenSteps, click on Users
Create/Invite Single User
Select API Access for the role and input an email and password (e.g. service_account@yourcompany.com)
Select the sites the service account should have access to view
Invite the user
Creating the Moveworks Connector
Next, create a connector in Moveworks Setup by navigating to Built-In Connectors under the Core Platform > Connectors header in the sidebar.
Click Create New
Select ScreenSteps from the list of available connectors
Create a name for the connector (such as screen_steps)
Select Basic Auth as the authentication type
Set the username to the email that you used to create the API Access User Account
Input the password that you created for the service account
Input your Common Base URL. If your ScreenSteps site is https://<yourcompany>.screenstepslive.com, then input <yourcompany> here.
