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Reference Guides

Agent Studio
ToolSmith
Plugin Workspace
MCP Workspace
Agentic AI
Core Platform

Overview
Quickstart Guides
Purple Suite Setup
Quickstart #1: Build Your First Plugin
Quickstart #2: Slots & Resolvers
Quickstart #3: Build a Plugin That Follows a Process
Quickstart #4: Structured Data Analysis (SDA)
Quickstart #5: Notification Ambient Agent
Quickstart #6: Expense Approval Ambient Agent
Quickstart #7: Scheduled Trigger Ambient Agent
Purple API Tool
Core Concepts
Assistants, Agents, & Plugins
Agentic Automation Engine
Manifest Generator
Slot Resolvers
Policy Validators
Action Orchestrator
Conversational Plugins
Natural Language Triggers
Designing Conversation Processes
Steering Conversational Plugins
Ambient Agents
Connecting Ambient Agents to Conversational Agents
Ambient Agent FAQs
Data Types
Citations
Data Bank
Structured Data Analysis
Access Control
End-User Access Control
Launch Permissions
Roles and Permissions
Folders
Connectors and Access
Access Control FAQs
AI Agent Marketplace
Installing AI Agents
Initiative Designer
Discovering and Personalizing Pre-Built Initiatives
Building a New Initiative from Scratch
Working with Hypothetical Plugins
Development and Testing
Logs
Log Type Reference
Log Data Security
Plugin Management
Plugin Promotion
Common Errors
Plugin Go-Live Checklist
Cookbooks
Choosing the Right Tool Framework
Data Retrieval Cookbook
Ambient Agents Cookbook
Connect to other AI Agents & Applications
Mirroring Approvals
Plugin Architecture Guide
Agent Studio Design Philosophy
Integrating External Webhooks
Data Transaction Cookbook
When to Use Compound Actions vs. Conversational Processes
Developer Tools
Overview
Action Catalog
Agent Architect
Conversation Process
Slots
File Slots
Optional Slots
Resolver Strategies
Activities
Content Activities
Activity Responses
Response Sizes
Returning URLs & Links
Control Flow
Conversation Process Data Bank
Conversation Timeouts
Actions
LLM Actions
Built-in Actions
HTTP Actions
HTTP Action Data Bank
Event streaming (SSE) and XML responses
HTTP Action Files
HTTP Action Troubleshooting
Data Mapper in HTTP Actions
HTTP -> LDAP Actions
Optional Query Parameters in HTTP Actions
Dynamic XML and SOAP Request Bodies
Script Actions
APIthon Reference
Python Reference
Compound Actions
Action
Switch
For Loop
Parallel
Return
Try Catch and Raise Error
Notify
Input Arguments
Progress Updates
Compound Action Patterns
Compound Action Data Bank
Compound Action Examples
Troubleshooting Compound Actions
Connectors
System Connectors
HTTP Connectors
Basic Auth
API Key Auth
Bearer Token Auth
OAuth 2.0 - Client Credentials
OAuth 2.0 Authorization Code
OAuth 2.0 - JWT Bearer Auth
OAuth 2.0 - Refresh Token
OAuth 2.0 - Password Credentials
JWKS Auth
Network Allowlisting
System Triggers
Webhooks Triggers
Listener Configuration
Webhook Verification Challenge
Webhook Signature Verification
Webhook Example: Github
Webhook Example: Zoom
Scheduled Triggers
Cron Expression Examples
System Triggers Logs & Troubleshooting Guide
DSL and Mapper Playground [Deprecated]
DSL and Mapper Playground [New]
Common DSL & Mapper Patterns
DSL
Examples: String Utils
Full Mapper Reference
Mapping 2d Arrays To Lists Of Json
Examples Parsing A Streamed Response
Examples Sending An XML Request
Overview
Connect and Manage Servers
Configure and Test MCP Workspace
View MCP Tool Call Logs
Limitations and Troubleshooting
Build a Custom MCP Server
LLM Fundamentals
Context Windows
Attention and Limitations
The Agentic Reasoning Engine
How the Reasoning Engine Works
Processing Tool Responses
Reasoning Loops
Plugin Selection
Multi-Plugin Response
Reasoning Engine Upgrade Program
Memory Constructs
Conversational Context
Context Window Management
Guardrails
Configure Moveworks Toxicity Filter
Grounding and Hallucinations
Continuous Learning
LLMs & SLMs
Steerability Tools
Multilingual Support
Configure Multilingual Support
Multilingual Support Troubleshooting
Multilingual Search
User Identity
Ingested Users
User Profile View
User Attribute Reference
Service Account Configuration Guide
How to Guides for User Identity Plugin
Bot Account and Manual User Management
Identity/ Bot access Issues Troubleshooting Guide
Configure User Identity [Old Journey]
User Ingestion Processors Guide
User Ingestion Filters Guide
Moveworks Agent (On-Prem)
On-Prem Agent Installation Guide
On-Prem Agent Quickstart
On-Prem Agent Configuration Guides
On-Prem Agent Configuration Reference
On-Prem Agent Configuration Examples
On-Prem Agent Secrets Management
On-Prem Agent AWS Secrets Manager
On-Prem Agent Azure Key Vault
Reconfiguring an Existing Agent
Upgrading an Existing Agent Version
On-Prem Agent Operations and Health
On-Prem Agent Troubleshooting
On-Prem Agent Container Image Management
Approvals Engine
Configure Approvals Engine
Entity Catalog
Configuring Entities in Moveworks Setup
How To Guide for Entity Catalog
DSL Builder & Evaluator
Custom Attributes
DSL Reference
DSL Examples
DSL Rule Scenarios for Plugins
Data Mapper Reference
Moveworks Data Mapper Common Examples
Moveworks Data Objects
Security Information and Event Management (SIEM) Logs Overview

AI Assistant
Agent Studio
IT Service Management
API Reference