Rate Limits
Events API
By default, you can make up to 120 requests per minute through the API. Each request can notify up to 500 recipients.
Your rate limit is applied to your entire organization. If the rate limit is reached, a 429 status code will be returned.
We recommend updating your workflow to sleep for 60 seconds and then retry the requests if a 429 is encountered.
Messages will be delivered according to your organization’s chat platform behavior.
Webhook Listeners
Webhook listeners used by Creator Studio have separate rate limits based on whether the listener is secured:
Webhook rate limits are organization-wide, not per listener. The 50 requests per second limit for secured listeners is shared across all listeners in your org. If you have multiple listeners receiving events simultaneously, plan your throughput accordingly to stay within this combined limit.
Unsecured listeners are subject to stricter rate limits because they are vulnerable to abuse. To unlock the higher 50 req/s throughput, secure your listener using one of the supported verification options.
Rate Limit Increases
If you need a rate limit increase for either the Events API or webhook listeners, please contact your account team.