By default, you can make up to 120 requests per minute through the API. Each request can notify up to 500 recipients.
Your rate limit is applied to your entire organization. If the rate limit is reached, a 429 status code will be returned.
We recommend updating your workflow to sleep for 60 seconds and then retry the requests if a 429 is encountered.
Messages will be delivered according to your organization’s chat platform behavior.
If you need a rate limit increase, please contact your account team.