For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
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    • Overview
    • API Credentials
    • Errors
    • Legacy & Deprecated APIs
  • Events API
    • Chat Markup
    • Rate Limits
    • Message Delivery
  • (Beta) Conversations API
  • Data API
    • GETList conversations
    • GETList interactions
    • GETList plugins calls
    • GETList Plugin Resources
    • GETList Users
  • Webhook Listeners
  • Content Gateway
    • Overview
    • Integration Strategies
    • Starter Code
    • Verifying Your Build
    • Connecting Your Gateway to Moveworks
    • Authentication
    • How Permissions Work
    • Common Pitfalls
    • Operational Guide
    • Errors
    • Supported MIME Types
  • Legacy Gateways
    • Authentication
    • Response Options
    • Field Types
    • Form Gateway Errors
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  • Markup Reference
  • Ordered Lists
Events API

Chat Markup

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Markup Reference

Moveworks provides the following rich text elements for use. These will work on any chat platform your employees use.

MarkupSyntax
Bold<b>Bold</b>
Italics<i>Italics</i>
Links<a href="https://moveworks.com">Links</a>
Emoji Shortcodes:short_code: (See full list)
Inline Code<code>Inline code</code>
Line Break<br />
Escape Characters\ — Add a backslash before special characters to display their literal version. Some chat platforms (such as MS Teams) may apply additional formatting to special characters like . ^ $ * + - ? ( ) [ ] { } \ | — /. Read about character escaping here.

Ordered Lists

1<ul>
2 <li>Bullet point 1</li>
3 <li>Bullet point 2</li>
4</ul>

Please do not try to send <button> or <img> tags in the API as they may lead to unexpected behavior.