Submit feedback
Submits a feedback rating (helpful or unhelpful) for a specific assistant message.
Use the `callback_id` from the message's `feedback` field to indicate which rating is being submitted. The `callback_id` is an opaque token. Pass it back exactly as received.
Optionally include `additional_feedback` for free-text comments.
Authentication
AuthorizationBearer
JWT bearer token authentication. Obtain an access token from the Moveworks auth endpoint and include it in the Authorization header as ‘Bearer <token>’.
Path parameters
conversation_id
A base-62 identifier prefixed by a short resource type
response_id
A base-62 identifier prefixed by a short resource type
message_id
A base-62 identifier prefixed by a short resource type
Headers
Assistant-Name
The Moveworks assistant identifier that was configured for your organization.
Request
This endpoint expects an object.
callback_id
The callback_id from either feedback.helpful or feedback.unhelpful on the message object. Determines which rating (helpful or unhelpful) is being submitted.
additional_feedback
Optional free-text feedback from the user. Use this to capture additional context about why the user rated the response this way.
Response headers
x-trace-id
A unique identifier used to trace your request within the Moveworks system
x-moveworks-root-uuid
Deprecated. Use x-trace-id instead. A unique identifier used to trace your request within the Moveworks system.
Response
Feedback submitted successfully
status
Feedback submission status
Allowed values:
Errors
400
Bad Request Error
404
Not Found Error
429
Too Many Requests Error
500
Internal Server Error