> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://help.moveworks.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://help.moveworks.com/_mcp/server.

# MyMoveworks

MyMoveworks is your one-stop portal for accessing all your Moveworks products (including AI Assistant on Web), documentation, community, academy, and support.

# Access MyMoveworks

Make sure your administrator has [set up SSO](/service-management/administration/sso) for your organization.

You can log into MyMoveworks from any of the following sources:

1. **\[Recommended]** Your single-sign on (SSO) application homepage
2. Your org's login page (https\://\<org name>.moveworks.com)
3. [https://my.moveworks.com/](https://my.moveworks.com/) - and typing in your company name OR entering your email.

![](https://files.readme.io/290df613719faa8e0a7848482ba9e58b54dd8b9d6a339292ebbb11a33f6f1fb6-image.png)

<br />

If you log in this way, make sure to check with your admin for your **company login URL** & **data center**.

Even when you log in with email, you must select the right data center by using the \*\*Select domain \*\*dropdown.

![](https://files.readme.io/ef2ae5c43b2f565806a1fc028f8647ee6bdc934ff753603ca4b282efe0699442-image.png)

Once successfully logged in, you should see a homepage with all your licensed Moveworks applications. :white\_check\_mark:

![](https://files.readme.io/b158e4f-image.png)

# Troubleshooting

* **Don’t see Moveworks in your list of SSO applications?** Check that your SSO admin has enabled the application for you.
* **Can’t log into[https://my.moveworks.com](https://my.moveworks.com) with your email?** Ensure your SSO admin has granted access to your desired email address.
* **Can’t log into[https://my.moveworks.com](https://my.moveworks.com) with your SSO admin?** Ask your SSO admin to contact support to validate your SSO configuration with Moveworks.

# FAQ

## How long will I stay logged in?

By default, My Moveworks stays logged in for a period of 2 weeks. You can configure this "session lifetime" in both [Okta](https://help.okta.com/en-us/content/topics/security/policies/configure-admin-session.htm) and [Microsoft Entra (Azure AD)](https://learn.microsoft.com/en-us/entra/identity/conditional-access/howto-conditional-access-session-lifetime) to match your organization's security policy.

## Can I log out?

Yes – click on your user avatar > and click "Logout"

![](https://files.readme.io/8c224a5-CleanShot_2024-08-06_at_08.49.312x.png)

## Can I share a login URL that only targets specific data centers?

Yes. Our default ([https://my.moveworks.com](https://my.moveworks.com)) lets the user pick the data center they want to use. You can also access pages which are only for specific data centers.

| Region                   | URL                                                                                  |
| :----------------------- | :----------------------------------------------------------------------------------- |
| Canada                   | [https://my.am-ca-central.moveworks.com](https://my.am-ca-central.moveworks.com)     |
| EU                       | [https://my.am-eu-central.moveworks.com](https://my.am-eu-central.moveworks.com)     |
| Australia / Asia Pacific | [https://my.am-ap-southeast.moveworks.com](https://my.am-ap-southeast.moveworks.com) |
| Government Cloud         | [https://my.moveworksgov.com](https://my.moveworksgov.com)                           |
| Japan                    | [https://my.jp.moveworks.com](https://my.jp.moveworks.com)                           |
| UK                       | [https://my.uk.moveworks.com](https://my.uk.moveworks.com)                           |
| US Prod 4                | [https://my.prod4.us.moveworks.com](https://my.prod4.us.moveworks.com)               |
| US Prod 3                | [https://my.prod3.us.moveworks.com](https://my.prod3.us.moveworks.com)               |